Frequently Asked Questions

How do I track my order?

Once we have shipped your order we will send you a shipping confirmation email which will include a 'Track Order' button. This will take you directly to the shipment tracking site so you can follow live tracking updates!

How long does shipping take?

We ship our products to all over the UK as quickly as possible, free of charge. Your order will be processed immediately after you order and delivered to you within 6-10 days.

Can I return or exchange?

As The PaWs, we love all our products and we are sure you do too! That's why we offer a 30-Day, Risk-Free Trial. If you don't like our products, we will refund your money.